Credits & Refunds
CANCELLATION & REFUNDS/CREDITS POLICY
CLASSES
- Refunds are offered only when the full session of classes is cancelled at least 3 days before the start date of the session. In this case a 7% administration fee applies to all refunds.
- Once Session begins, Starr Gymnastics does not give Refunds except for Medical Reasons (doctor's note required). A 7% administration fee applies to all refunds.
- If the remaining classes are cancelled after beginning of session but before Week 6 of classes (half way into session), Starr Gymnastics offers a Credit Note for the outstanding classes, minus $40 membership fee. This credit has no expiry and can be used towards any other programs at Starr Gymnastics - drop-ins, birthday parties, camps etc. If classes are cancelled after Week 6 or later, no refunds and no credits can be offered.
- Please note Starr Gymnastics does not offer refunds or credits for any missed classes. In order to keep class size manageable and consistent for our students and staff, and in order to ensure top quality and safety of our programs, Starr Gymnastics & Parkour does not offer Make-Up Classes for any missed classes during the Sessions.
CAMPS
- Refunds are offered only when camps are cancelled at least 7 days before the camp start date. In this case, a 7% administration fee applies to all refunds.
- If camps are cancelled within 7 days of camp start date, Starr Gymnastics offers a credit note for the cancelled Camp. This credit has no expiry date and can be used towards any other programs at Starr Gymnastics - classes, drop-ins, birthday parties, camps etc.
- If Camps are cancelled the day the camp starts or later, no credits or refunds are offered.
- **Please Note: No credits or refunds can be offered when notifying Starr Gymnastics about a missed camp day after the camp day has passed.
BIRTHDAY PARTIES
- Refunds are offered only when a party is cancelled at least 2 weeks before party Date. In this case a 7% administration fee applies to all refunds.
- If a party is cancelled within 2 weeks (or less) from its Date, Starr Gymnastics offers a Credit Note for the full amount. This credit has no expiry and can be used towards any other programs at Starr Gymnastics: drop-ins, re-booking the birthday party, camps etc.
- If a party is cancelled after the Party Date, no refunds and no credits can be offered.
- **Please Note: No credit or refund will be offered if a party is cancelled or downsized less than 48 hours from its Date.
DROP-INS & BABY PLAYGROUPS
- No Refunds or Credits will be offered for missed attendance.
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